Privacy Policy

Last updated: September 23, 2026

Aevacamp is owned and operated by Shenzhen Juhe Zhilian Technology Co., Ltd.

Aevacamp is an online retail store operated by Shenzhen Juhe Zhilian Technology Co., Ltd. The company is responsible for the sale of products, order processing, customer support, returns, refunds, and other transactions conducted through Aevacamp.com.

At Aevacamp, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit Aevacamp.com, place an order, or use our services.

Information We Collect

We may collect personal information that you provide directly to us, including your name, email address, shipping address, billing information, payment details, and other information necessary to process your orders and provide customer support.

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and website usage data.

How We Use Your Information

We use the information we collect to:

- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Improve our products, services, and website experience.
- Send important updates regarding your orders and services.
- Protect against fraudulent or unauthorized activities.

Ordering, Delivery, Returns, and Refunds

To purchase a product, add it to your cart and complete checkout on Aevacamp.com. Provide an accurate delivery address so we can ship your order.

After your order is processed and shipped, it will be delivered to the address you provided at checkout. For delivery information, please see our Shipping Policy.

To request a return or ask about a refund, email service@aevacamp.com. Follow the return instructions provided by our customer service team. If a refund is approved, it will be issued in accordance with our Return & Refund Policy, which explains eligibility, the return process, the refund method, and timing.

Payment Information

Payments are processed securely through trusted third-party payment providers.

We do not store complete payment card information on our systems. Payment information is handled according to the security practices of the applicable payment providers.

Sharing of Information

We may share your information with trusted service providers who assist us with website operations, payment processing, order fulfillment, shipping, and customer support.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

Aevacamp.com may use cookies and similar technologies to improve website functionality, analyze website performance, and provide a better shopping experience.

You may manage cookie preferences through your browser settings. Please note that disabling cookies may affect certain website features.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

While we strive to protect your information, no method of online transmission or electronic storage is completely secure.

Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including the right to access, update, or request deletion of your information.

To exercise your privacy rights, please contact us using the information below.

If you have any questions regarding this Privacy Policy, an order, delivery, a return, a refund, or our privacy practices, please contact our customer service team.

We aim to respond to customer inquiries within 1–2 business days.

Email: service@aevacamp.com

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.

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Privacy Policy